Diocese of Crookston: Office of the Word


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Resource Center > Policies & Procedures

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Contact us:
1200 Memorial Drive
Box 610
Crookston, MN 56716
Phone
218-281-4533
Fax
218-281-5991

Policies and Procedures 2007-2008
Hours
	Monday through Friday: 8:30 a.m. to Noon; 1:00 p.m. to 5:00 p.m. Closed during July. Arrangements to come in and peruse the Resource Center must be made ahead of time by calling the Resource Center before your arrival to ensure staffing is available to assist you. A staff person must be present in order for anyone to have access to the Resource Center materials!
Reserving/Checking out of Materials
	• To place a reservation, call the Resource Center at (218) 281-4533, email Lisa at lhatlestad@crookston.org or write to: Resource Center, Box 610, Crookston, MN 56716. • Reservations will be taken and then confirmed as soon as possible (in most cases within one work day). • By placing your reservations early, you will be assured best possible service and choice of available resources. • The length of use of a particular resource is 10 days. Individual arrangements beyond 10 days can be made. • A media center staff person must be present when entering the Resource Center and removing materials.
Shipping
	AV resources will be mailed ONLY on Mondays, Tuesdays, Wednesdays & Thursdays. Examine your rental order as soon as it arrives to assure that the contents are in good condition. If any problems occurred during the shipping, please inform the Resource Center immediately.
Return
	The audio-video resources must be delivered or mailed to the Resource Center the day after the use date.
Rental Fee Options
	Unlimited Use: With a single annual payment determined by the number of households in the parish and/or mission parish (see Fee Schedule), a parish has unlimited use of all audio-video resources (audio cassettes, CD ROMs, video cassettes) in the Resource Center. There will not be any additional costs for postage or previewing. Parishes may include their mission parish(es) on the Unlimited Use Option. The total number of households must include those of the mission parish(es) as well. 2. Rental For Each Resource: If a parish chooses not to utilize the Unlimited Use Option, each audio-video resource used will be subject to a rental fee with additional shipping costs. Payment is due 30 days after use of the resource.
User Liability
	The user is responsible for the programs during the entire period of rental and return shipment. Any damage to the programs due to machine malfunction or careless handling is the user's liability. The same holds true for loss and damage sustained during return shipping. In these cases, the user will be subject to additional replacement costs.
Previewing
	Audio-visual resources may be previewed at no cost to parishes or institutions utilizing the Unlimited Use Option. For parishes or institutions not on the Unlimited Use Option, there is a fee for previewing.
Duplication
	The programs in the Resource Center are protected by United States copyright laws. The duplication or any other reproduction of these audio-video programs is expressly prohibited.
Feedback
	The Resource Center is established to serve the needs of the Catholic community of the Crookston Diocese. Suggestions are welcome for new purchases, as well as ways in which we might better serve you.

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